Support

Get help with Centrify products and services.

Support Options

Centrify offers multiple support channels to help you resolve issues and get the most out of the platform:

Documentation and knowledge base
Community forums
Email support
Priority support for enterprise customers

Common Issues

Find solutions to common issues:

API connection problems
Model deployment failures
Authentication and access issues
Billing and subscription questions

Enterprise Support

Enterprise customers receive additional support benefits:

Dedicated support representative
Priority issue resolution
Service level agreements (SLAs)
Implementation assistance
Regular check-ins and reviews

Contact Support

If you need assistance, you can reach our support team through the following channels:

Email: [email protected]
Support portal: support.centrify.ai
In-app chat support (available during business hours)